Terms:

The Omnipresent Tech Solutions Team (elsewhere referred to as “we,” “our company”, “the company”) is eager to get started on your project! We ask that you provide specific project details when submitting your order and fully provide any information which we request. Based on the information you provide, we create content that meets your vision and your audience’s needs. All our projects include:

• Topic research

• Title ideation

• Content writing

• Content Strategy

• Graphic Design

• Video Services

• Website Design and Development

• Delivery of up to 100 words within 3 business days and delivery of lengthy projects up to 7 to 90 days

• SEO optimization via SEO tools

 

Please note that for lengthy projects and orders that can go up to 10 days and more to complete, providing accurate and thorough content brief information is essential for ensuring timely production. If your content brief lacks the required information or contains conflicting requests, this may delay production or void our reasonable revision guarantee. 

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Content Types 

Our team of writers can cover a diverse range of content requests in English. Our core content pillars cover:

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• Content Writing Services

• Technical Writing

• Website Design and Development

• Graphic Design

• Video services

Within these categories, your content options are almost limitless. Plus, you can order any piece of content at a length that suits your needs.
 

Our number one goal is to provide our customers with high-quality content.
We hope that these policies will help to reassure our customers that we are committed to producing high-quality, original content and that we are always working to improve and evolve our content production process. If you have any further questions or concerns, please don’t hesitate to reach out to us.

Content Length
With regard to your content length requests:

• Projects that include 2 or more articles must be at least 50 words each

 

Quality Guarantee 

We strive for quality at all times. With regard to quality, we guarantee:

• Each article will be verifiably accurate

• Each article will follow client’s directions/topic suggestion

 Our writers use the latest internet research curated from a variety of verifiable sources to fulfill your requests. We do not provide editing services outside of proofreading the document.

Turnaround Time and Delivery Guarantee
We guarantee delivery of up to 10,000 words of writing per account within 7 business days. Weekends, holidays, and other non-business time do not count towards the 7-business day timeline. You can also receive notifications via email when each order is complete.

Refund Policy

From time to time, certain offerings (content packages) are made available exclusively online through the website.

Clients can  purchase these Content Packages by placing an order.

Due to the nature of our business, the purchased Content not convertible into cash or any type of refund.

All sales are final, We have a no refund policy.

Omnipresent Tech Solutions requires upfront payment for every project. Work will not be started until the order has been placed and payment has processed.

Refunds are applicable only if we are unable to complete the order. 
 

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Reasonable Revisions 

For Lengthy Project with delivery upto 10000 words and duration 7 days and above, We provide up to two (2) reasonable revisions per document ordered. Revisions are meant to correct accidental factual inaccuracies or to phrase information in a way that better meets the expectations laid out in a client’s content brief. Revisions are not an avenue for expanding on or changing the original brief or requesting research, editing, or other services that are not included in your order, such as:

• SEO optimization (in the absence of an SEO add-on)

• Additional research

• Increasing the word count

• Adding sections or information not requested in the original brief

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Revision requests must be made via email requests. Revision notes must be made via Google document comments in the original delivered document. We welcome all your feedback! However, we cannot accept articles for revision that have already been edited by a third party. Our revisions cover the original document that we deliver to you, with in-document comments and feedback. Please note that we are happy to address any quality concerns that you may have, but limitations do apply to the revision parameters. For example:

• Any tone or voice requirements must be specific and outlined in the original brief, i.e., specific key terms or branded phrases.

• For product-related articles, revisions do not apply to products that have become unavailable/gone out of stock after article delivery.

• Addressing changes based on client errors in brief guidelines is up to the discretion of the our team.

• Our revisions do not cover rewrites of completed/delivered articles.

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Cancellation of Orders

You have the right to cancel your order within 30 days of placing it, subject to the conditions outlined in this policy below.

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Refund Eligibility

Refunds are applicable only if we are unable to complete the order. If you wish to cancel and seek a refund, please ensure that your request aligns with the following criteria:

• The cancellation request must be initiated within 30 days of placing the order.

• Refunds will only be processed if we are unable to fulfill the order over a period of communicated time.

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Refund Process

If your order qualifies for a refund, the refund process will be initiated within 7 days of receiving and verifying your cancellation request.

Initiating a Refund Request

To initiate a refund request, please follow these steps:

• Send an email to contact@omnipresent-techsolutions.com 

• Include your order details and the reason for requesting a refund in the body of the email.

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Refund Communication

Upon receiving your refund request, we will acknowledge the request via email. Our team will review the request and notify you of the approval or rejection of your refund.

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Approved Refunds

If your refund request is approved, the refund will be processed using the original method of payment. You will be notified once the refund has been initiated.

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Content Ownership
Once we have finished and delivered a piece of content to you, you have full copyright ownership of that content. Under no circumstances will we ever republish, recycle, or redistribute the content we have created for you without your written permission, provided that we may maintain a copy of the content for legitimate business purposes such as legal and marketing purposes. You grant us a license to show the content in full or excerpted form to our potential future clients as a sample of our quality work. 

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Content Use 

You understand, acknowledge, and agree that once a piece of content is delivered to you, you are solely responsible for any use of the content. You will attach the appropriate disclaimers to any content you publish or otherwise utilize to offer sufficient protections to us from any disputes, claims, issues, or liabilities related to the content, and, notwithstanding any such disclaimers, you agree to indemnify, defend, and hold harmless our company from any third-party disputes, claims, issues or liabilities related to your use of the content.  At no time may we be liable to you for any amounts above the fees paid for its services prior to six (6) months preceding any dispute, claim, issue or liability.

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Project Refusal

Project Refusal
Omnipresent Tech Solutions reserves the right to refuse any order or project with or without supplying a reason.

Types of content we will not write include, but are not limited to, original academic essays for students, content that breaches our moral or ethical standards, content with illegal or malicious intent, content that makes our writers feel uncomfortable.

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Contact Information

For any inquiries or assistance regarding cancellations and refunds, please contact us at:

Email: contact@omnipresent-techsolutions.com

Alternately you can write to us at:
Omnipresent Tech Solutions, Inc.
SAPPHIRE LAKESIDE, New Mhada Colony,

Chandivali, Powai, Mumbai
State: Maharashtra
Country: India

Clients who have registered in order to use our services can change or update their account information and preferences by:

• Calling Client Services at 9324871172

• Filling out our contact us form

 

Sample Content 

Reach out to us directly at contact@omnipresent-techsolutions.com to check out sample content.